When will The Epsilon Handbook be available in print?
We are currently publishing the first print edition. You should be able to buy a physical copy of The Handbook by the end of January 2013, both from our website and from the Amazon sites. We apologize for the delay.
Will there be more information from this source?
Yes. The second volume in the 'Epsilon soul' series was published on December 21, 2012. You can purchase your copy of The Epsilon Vibration here.
Is The Epsilon Handbook a spiritual movement? Do you expect donations from your followers?
We do not consider The Epsilon Handbook to be a spiritual movement. It is a spiritual message, and each reader may determine the relevance of this message in her or his own life. Those of us who facilitate the communication of this message are neither gurus nor aligned with any particular religious tradition. Nor do we have 'followers', except on twitter.
We do not request donations. There is a clear financial transaction involved in the purchase of The Epsilon Handbook, and this income supports the publishing and promotion process. This allows The Handbook to remain energetically self-sufficient and we remain as detached as possible.
It would be nice to connect with other members of the 'Epsilon soul' group. Is there going to be an online community?
We are examining this option and what might be the best way to organize it. In the meantime, many people are regular contributors to our facebook page, which has become a large and vibrant virtual community of sorts. We are also part of the twitter online community.
I have a question not mentioned on this page. How do I get in contact with you?
Please fill in the contact form here. You should receive a response within 24 hours.
I would like to review The Epsilon Handbook. How do I get a review copy?
Please fill in the contact form here, giving details about your site or publication. You should receive a response within 24 hours.
If this message is so important, why is The Handbook not free? Where does the sales income go?
We have chosen to separate The Epsilon Handbook from the free, Internet-published information in this field. It has been our experience that placing a market value on this material means that readers consider more carefully if this message is relevant to them.
Some visitors have written to us that 'The Truth should be free'. We do not claim that The Epsilon Handbook is Absolute Truth. It is an unusual message, packaged as an information product, and it is up to you to determine the truth and relevance of this message in your own life.
At least half of our sales income is re-invested in marketing. Many people discover The Handbook through paid ads that we place. We have costs for site maintenance, design, image material, software etc. and we are currently investing in a printed version of The Epsilon Handbook. Beyond this, we feel it is reasonable to receive some material income for the work we are doing.
We consistently receive feedback from buyers of The Handbook that the exchange of energy in this transaction was appropriate. And our refund rate, which is well below 1 percent, speaks for itself.
What is your refund policy?
We offer a full refund of the e-book purchase price for any reason up to 14 days from the date of purchase. Please write to the e-mail address provided on your purchase receipt.
I don't use PayPal. Is there another way to pay?
We are satisfied with PayPal as a payment processor and currently have no plans to add another payment option. Do you have a friend or family member with a PayPal account who could complete the payment for you?
I paid using PayPal eCheck. My cheque has cleared now, where is my e-book?
Our download link does not work automatically when you pay by eCheck. Please contact us at the e-mail address on your purchase receipt including your PayPal transaction ID. We will e-mail your copy of The Epsilon Handbook to you.
E-Book Download Questions
My payment was successful but I did not receive a download link. How do I get my e-book?
This is a technical glitch that happens occasionally. Please check your Spam first, then contact us at the e-mail address on your purchase receipt including your PayPal transaction ID.
My download link has expired. I can't download my copy of The Handbook.
Contact us at the e-mail address on your purchase receipt including your PayPal transaction ID. Your download timer will be reset.
My e-book has only a few printed pages. The rest is blank. OR: My e-book is full of random jumbled letters and numbers.
This is an issue with your computer software. Please try updating or reinstalling Adobe Reader here.